Für Freelancer: End-User-Computing Lead (m/f/d) for Microsoft

Stellenbezeichnung: Für Freelancer: End-User-Computing Lead (m/f/d) for Microsoft


Job Beschreibung: Freelancer Projekt –
For our client in the automotive-sector we are looking for a End-User-Computing Lead (m/f/d) for Microsoft.

Start: asap
Duration: 6 months ++
Capacity: fulltime
Location: Germany (Stuttgart) / Romania / India & 50% Remote

? Point of Contact for escalated IT Incidents and update Client on ETA /Resolution/Workaround.
? Point of Contact for IT Teams and Vendors at client.
? Point of Contact for future Infrastructure Enhancement and requirement gathering.
? Coordinate with IT teams at client environment for Incident resolution and Project Implementations
? Manage IT Service Delivery at onshore Locations
? Coordinate with Offshore IT Team.
? Monitor KPI for Incident, Problem and Change Management and provide Client feedback to Offshore Team.
? Work with PMO on short/long term IT Project implementations
? Work with Delivery SPOCs and client Business users on IT requirements
? Coordination with 3rd party vendor / contractors on IT System up-grade/break fix /new installations
? Vendor Contract and License Management
? Implement Service improvement and Transformation initiatives

Must haves:
? 8+ years of experience supporting Microsoft systems (Windows 7, 8.1,10) in IT Infrastructure function.
? Previous experience of leading a team
? knowledge of Microsoft desktop operating systems
? knowledge of PC hardware architecture
? knowledge of typical desktop applications, (i.e., MS Office, virus scan, Ghost, etc.)
? Good understanding of SCCM environment and OS deployment
? A solid understanding of TCP/IP, DNS, DHCP and other network fundamentals
? Good understanding of other IT disciplines (i.e Messaging, Server operations, etc.)
? Proven Customer Service skills
? Excellent written and oral communication skills
? Experience in Scripting languages like powershell
? Language: English & German

Nice to have:
? Understanding of Microsoft Active Directory, Patch management, DHCP and DNS
? Understanding of user profile management
? Awareness of latest technologies and trends
? Knowledge of agile methodologies
? Ability to identify and install industry best practices

Gehalts Budget:

Arbeitsort / Location: Stuttgart, Baden-Württemberg

Ausschreibung: Wed, 25 May 2022 05:07:54 GMT

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